How to use the 'Bulk Deactivate Users' tool

  Who is this article for?  

      Client Administrators  

This article will guide you through how to use the 'Bulk Deactivate Users' tool.  

Not all clients will have this tool added to their system. If you believe you would benefit from this tool, please contact your Account Manager for more details.

Firstly you will need to go to Management System and select the Tools option on the left-hand side of the page

This will then take you to Tools page which will show all Tools you have licensed to your system.  Select the option Bulk Deactivate Users

You can then upload your file clicking the Choose file button 

Please note that the file .xlsx or .xls only. You will only need a column which states the users email address that you wish to deactivate.  Please click here to see example spreadsheet included at the bottom of this article.

 You will then need to click Upload to upload the file - once this is complete you can click Start- depending on how large the file is it make take several minutes for the upload to be complete.

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